Shipping Policy – Gentle on the Planet, Reliable for You

We know how exciting it is to receive a new toy for your child, especially one crafted with care and designed with the environment in mind. At GreenFund Network, our shipping practices reflect our core values: responsibility, transparency, and sustainability.

Where We Ship

We currently ship to a range of countries, with ongoing efforts to expand our reach. All our shipping partners are selected not only for their reliability but also for their commitment to eco-friendly practices, such as carbon-neutral delivery options and minimal packaging waste.

Processing Times

Orders are processed within 1–3 business days after confirmation of payment. Each toy is carefully inspected and packaged to ensure it arrives in perfect condition, ready to be loved and enjoyed.

Delivery Timeframes

Shipping times vary depending on location and shipping method selected at checkout:

• Standard domestic delivery: 3–7 business days

• International delivery: 7–15 business days

While we strive to meet these timeframes, occasional delays may occur due to customs inspections or external factors. We’ll keep you informed every step of the way.

Shipping Costs

Shipping fees are calculated based on the weight, size, and destination of your order. Any available free shipping promotions or eco-delivery options will be clearly noted during checkout.

Eco-Friendly Packaging

We use recyclable, compostable, or minimal packaging materials whenever possible. Our goal is to reduce plastic use and waste, even in how your items are wrapped. You’ll notice the difference the moment you open your parcel—simple, sustainable, and plastic-free.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real time. If you experience any issues with tracking, don’t hesitate to contact us at [email protected].

Lost or Damaged Packages

If your order doesn’t arrive or arrives damaged, please reach out immediately with your order number and photos if applicable. We’ll work quickly to resolve the issue—either with a replacement, store credit, or refund, depending on the situation.

Shipping Changes or Cancellations

If you need to change or cancel your order, please contact us as soon as possible. While we cannot guarantee changes once the order has entered processing, we’ll do our best to assist.

Sustainability Promise

Every part of our shipping process—from the materials to the delivery carriers—is chosen with environmental impact in mind. By shopping with GreenFund Network, you’re not only choosing safe toys for your children—you’re making a greener choice for the future.